Scheduling and Billing Policyadmin2020-05-02T17:24:10+00:00
Flight and ground lessons are available seven days a week, and must be scheduled only within the following 2.5-hour blocks of time:
7 am – 9:30 am
9:30 am – 12 pm
1 pm – 3:30 pm
3:30 pm – 6 pm
6 pm – 8:30 pm (reserved for night or IFR flights only during fall/winter months)
Students will be billed for the entire time that the instructor is providing ground instruction and/or flight instruction; this includes the pre-flight briefing and post-flight debriefing. There is a minimum charge of 2 hours of instruction for all flight and ground lessons. This includes aircraft checkouts and flight reviews. Aircraft rental is billed separately.
Payment is due after each lesson and can be made using a major credit card, check or cash.
A monthly maintenance fee of $50 will automatically be assessed on the first of each month for all customers who use our aircraft for training or rental. The fee is waived for customers who use their own aircraft for training, customers who only use our flight simulator, and for customers who are active duty military.
We understand that occasionally, a customer will need to cancel a lesson on short notice due to unexpected circumstances such as illness, or an urgent work or family obligation. If you are going to be late or need to reschedule, please call or send a text message to your instructor as soon as possible (preferably no later than 6 a.m. if your lesson begins at 7 a.m. that same day).
Illness — If you are sick or suspect that you might be getting sick, you may NOT come in for a lesson. Anyone who enters our facility visibly or audibly ill will be sent home immediately. This includes guests and staff members. There is no charge for cancelling due to illness, even on short notice.
Weather — Students should assume that their scheduled lesson will be conducted rain or shine. In the event the weather is not suitable for a flight, a ground lesson will be conducted. If you cancel a flight lesson with an instructor within 24 hours due to weather, you may be billed for 2 hours of instruction.
No-shows may be billed for 2 hours of instruction.
If your instructor determines that the lesson should be rescheduled for any reason, including weather, you will be contacted by the instructor and no cancellation fee will be assessed.